Scheduling Note for January 2025:
Rides requested for Winter Term through the Access Shuttle Recurring Ride Form must be submitted prior to January 1st.
Rides requested later than January 1st will be processed starting the week of January 6th. Those rides can also be requested through the app.
The Access Shuttle is an on campus ride service provided at no cost to students, faculty, staff, and visitors with conditions that limit mobility.
Hours of Operation
The shuttle operates Monday through Friday, 7:30 a.m. to 5:30 p.m. There is not shuttle service on Saturday, Sunday, or on university recognized holidays.
Area of Operation
The Access Shuttle is an on campus service which provides transportation to university facilities. The service does not extend to non-university facilities or off campus residences. Requests for Access Shuttle service at off campus residences that border campus or are along primary shuttle routes may be accommodated on a case-by-case basis, subject to availability.
Scheduling
Rides can be scheduled in the Duck Rides app linked below. For help with scheduling or related questions, please call the shuttle team at 541-525-8677 or email at shuttle@uoregon.edu. If the time you have requested is unavailable, please try requesting an earlier pick-up time. We may be able to accommodate your request by picking you up earlier.
Requests for recurring scheduled rides, including continuing schedules from previous terms, may be submitted using the Access Shuttle Recurring Ride Request Form. Schedules will be accepted on a first come first serve basis. Please allow 7 days processing time for rides submitted through the Ride Request form. Riders submitting schedules through the Recurring Ride Request Form must have an account in the Duck Rides app. As a shared ride service, times submitted through the Recurring Ride Request Form may adjusted, please confirm your pick up time in the app.
Changes to Schedules
As a scheduled and shared ride service, delays adversely affect all who use the shuttle. As such, riders are asked to provide notification of cancellations as soon as is possible, and at a minimum 30 minutes prior to a scheduled pick up. Notification of ride cancelations should be made by phone to the Access Shuttle directly by calling 541-525-8677. In the event that a rider misses their first pick-up of the day and fails to notify the shuttle driver, all subsequent rides that day will be cancelled. Riders are expected to be visible and at the scheduled pick-up location 5 minutes early. Services will be terminated for riders who miss three days in a five-day week without prior notification.