Citation Appeals Criteria & Process

Process

  • Violation Occurs
  • Vehicle is cited for violation
  • Parker chooses to appeal citation –
    • Appeals must be submitted in writing within 10 calendar days of the citation issuance. Failure to appeal a parking citation within 10 calendar days of the citation issuance forfeit their right to appeal the citation.
    • Appeal must be submitted through the online portal. If online submission presents a hardship, please contact the Transportation Services office right away.
    • The appeal must specify the parker’s email. If communication by email, according to the timelines in this process, presents a hardship, please contact the Transportation Services office right away.
    • Once an appeal is received, the citation is placed on 'hold' and will not accrue late fees or be referred to collections until a decision is made.
  • Type I - Administrative Review
    • Appeal statement is reviewed by Transportation Services staff and is approved, denied, or denied with consideration based on published Citation Appeal Criteria.
      • In considering a Type I appeal of a university parking citation, the administrative reviewer will have the authority to:
        • Approve the appeal and waive the citation amount.
        • Deny the appeal by finding that the individual committed the parking violation, and uphold the citation amount due.
        • Deny the appeal with consideration for extenuating circumstances, such as a lesser violation than what was cited occurred. In this case, the citation amount may be reduced.
    • Appeal decision will be communicated by email within 35 calendar days of submission date
  • Type II - Citation Appeals Board Review
    • A Type II appeal must be submitted in writing within 10 calendar days of the date of the Type I appeal decision, and must not be based on reasons (a) – (m) under Citation Appeals Criteria.
    • Full payment of the citation or a $100 minimum payment, whichever is lower, must be made.
    • Appeal must be submitted through the online portal. If online submission presents a hardship, please contact the Transportation Services office right away. The appeal must confirm that full or partial payment of the citation has been provided.
    • Board reviews appeal
      • Appeal statement is reviewed by the Citation Appeals Board within 60 days and is approved, denied, or denied with consideration based on published Citation Appeal Criteria. The meeting time, date, and location will be posted on Transportation Services’ website at least 10 days before the scheduled meeting, and is open to the public. The Board will have the authority to:
        • Approve the appeal and waive the citation amount.
        • Deny the appeal by finding that the individual committed the parking violation, and uphold the citation amount due.
        • Deny the appeal with consideration for extenuating circumstances, such as a lesser violation than what was cited occurred. In this case, the citation amount may be reduced.
    • The decision of the Citation Appeals Board is final.
    • Appeal decision will be communicated by email.
  • If the appeal is denied, any remaining unpaid portion of the citation will be due in full within 10 calendar days of the date posted on email communication from the board.

Criteria

The following reasons are not valid as the basis for appeal:

a.    Lack of knowledge of regulations, for example, new to campus or have not read regulations
b.    Other vehicles were also parked improperly
c.    Late to class or appointment
d.    Disagreement with, or inability to pay, the amount of the fine(s)
e.    Lack of parking space
f.    Did not read or misunderstood signs
g.    Parking only for short period of time
h.    Failure to display parking permit, for example, the parking permit was in another vehicle or left at home
i.    Parked in accessible parking space without valid DMV placard
j.    Lost citation
k.    Forgetfulness
l.    Inclement weather
m.    Not having been cited previously when committing a similar violation

For both Type I and Type II appeals, in order for a citation appeal to be approved, one of the following two criteria must be met:

  1. Appellant has factual evidence that the alleged parking violation was not committed and no lesser violation was involved.
  2. Though the violation was committed, appellant has factual evidence that it occurred due to circumstances beyond the appellant’s control. Evidence of illness that necessitated the violation, mechanical breakdowns that were handled in a reasonably expeditious manner, and documented erroneous information given by a Transportation Services employee are examples of circumstances beyond an appellant’s control.